EQMS Software: Enquiry Management/Sales Lead Management Software. EQMS Online edition helps you maintain all the important sales Details and also with anywhere access, one is able to access the lead on the go.
Software Features
- Reminders for an important follow-up can be scheduled. Action to be taken during next follow-up can also be recorded.
- Unified view of data is available. Critical information about enquiry, follow-ups, quotation submitted, payments, customer details etc. can be retrieved in a click. Informed decisions can be taken by the respective department head.
- Excel upload of existing clients' data can save time of entering data in EQMS. A pre-defined format can be created and uploaded at one go. Thus, EQMS is ready to use from day one.
- Exporting tool empowers you to create customize reports to analyze business at micro level.
- Backup & Restoration utility helps you safeguard your data. This helps in maintaining data integrity in case of virus attacks or PC crashes.
- Network support(LAN) enables multiple users to work simultaneously on EQMS Professional
- Keep the customers informed by sending sms and email from EQMS Professional
Benefits
- EQMS gives you a transparency in your daily processes as it follows hierarchical workflow. Enquiry assigned to an executive is private to him/her and cannot be viewed or modified by another sales executive.
- Team creation gives the control to the team owner to monitor a team and this can help the team owner to guide/help team members to do a better Closure
- Reasons or strong selling points can be evaluated based on closure details. Loss of an enquiry can be traced. This helps you strategize your business for a selected region or for a selected product(s) or selected customer segment.
- Payment details can be captured at every closure
